Table of Contents

1. Introduction
2. About Profmedservices
3. Information Collection
4. Collection Methods
5. What personal information we collect
6. Use of Information
7. Data Protection
8. Cookies and Tracking Technologies
9. Social Media and Integrations
10. State Consumer Privacy Rights
11. Minors
12. International Transfers
13. Acceptance of term
14. TCR
15. Updates to This Policy
16. Contact Information

Introduction

This Privacy Policy outlines the practices of Profmedservices, Inc., including our subsidiaries and affiliates (“Profmedservices,” “we,” “us”), regarding the collection, use, and sharing of your information through our digital platforms and offline interactions.

This Policy also applies to any information we collect offline, such as when you visit our offices, attend Profmedservices events, or interact with our representatives at other events, or in other contexts in which we make this Policy available to you.

This Policy does not apply to Profmedserevices product offerings that have their own privacy policies, or to websites of third parties to which we provide links. We do not control and are not responsible for the privacy practices of the websites of other entities and we urge you to review any applicable third-party privacy policies for yourself.

Our processing of data on behalf of our healthcare provider customers is governed by the agreements we enter into with our customers, which may include Business Associate Agreements as applicable and required under the Health Insurance Portability and Accountability Act (“HIPAA”). Your healthcare provider may also have its own privacy practices and/or policies that govern its collection and use of your data. We are not responsible for how your healthcare provider treats your information, and we recommend you review their privacy policies.

About Profmedservices

Profmedservices offers cloud-based healthcare solutions focusing on outpatient care efficiency, including medical personnel management, patient transportation logistics, and a comprehensive medical staff database.

Information Collection

We collect personal information such as identifiers (name, email), professional information (job title, employer), transaction details, and electronic network activity. We may also collect geolocation data and other sensitive information, with your consent, to enhance our services.

Collection Methods

Information is collected directly from you when you interact with our Platforms, sign up for services, or participate in surveys. Automatically collected data comes from your device interactions. Third-party sources also supplement our information collection.

What personal information we collect 

Personal information is data that can be used to identify you. The types of personal information that we collect depend on your interactions with us. We may collected personal information that generally fall into the following categories:

• Identifiers, such as your name, email address, or IP address.
• Information contained in our customer records, such as postal address or telephone number.
• Commercial information, such as information regarding products or services you purchased.
• Internet or other electronic network activity information, such as how you interact with our website.
• Professional or employment information, such as you job title or employer.
• Geolocation data, such as your general location information (e.g., city/state) which may be collected or derived from your IP address. In addition, some of our services may request your precise location information via GPS-based functionality to allow certain features to work. We will ask your permission before we collect or use precise location information, in accordance with any applicable legal requirements to the extent precise geolocation information is considered “sensitive” information under applicable law.

Data Protection

We implement robust security measures to protect your information. Data retention periods are determined by operational necessity and legal requirements.

Cookies and Tracking Technologies

Our Platforms use cookies and similar technologies for functionality, analytics, and advertising. You can control your cookie preferences through our website.

Cookies are small text files placed on your device that help the Sites work and help us gather statistical information about how visitors use the Sites, improve your experience, and maintain security.

Cookies also help us deliver advertisements, some of which may be tailored to your behaviors on the Sites. We engage third parties to help us deliver these advertisements, and these third parties may collect your information over time and across our Sites (and third party sites) in order to associate different devices you use and further gain insights into the goods and services that may interest you.

To exercise your options with respect to cookies, please select “Cookie Preferences” on the banner that is visible at the bottom of our website, or click link on the bottom of profmedservices.com labeled, “Cookie Preferences”.

Social Media and Integrations

We offer social media integrations and collect data from social networks to enhance our services. Interaction with these features is governed by the privacy policies of the respective platforms.

Some of our Sites and services may have social media and technology integrations that are operated or controlled by separate entities. We also may collect information from third party social media and marketing companies to enhance our data sets. Some examples include:

Links. Our Sites include links that hyperlink to websites, platforms, and other services not operated or controlled by us.

Liking, Sharing, and Logging-In. We may embed a pixel or SDK on our Sites that allows you to “like” or “share” content on, or log in to, your account through social media. If you choose to engage with such integration, we may receive information from the social network that you have authorized to share with us. Please note that the social network may independently collect information about you through the integration.

Brand Pages and Chatbots. We may offer our content through social media. Any information you provide to us when you engage with our social media content is treated in accordance with this Policy. Also, if you publicly reference our Sites on social media (e.g., by using a hashtag associated with Profmedservices in a tweet or post), we may use your reference on or in connection with our Sites.

Platform Linking. Our Sites may offer you the ability to link to another service or partner to retrieve certain data about your account on that service. For example, if you link your account to one of the partners in the Profmedservices marketplace, the linking may allow us to obtain information such as your username and email address. For more information about how these platforms handle information about you, please refer to their respective privacy policies and terms of use.

State Consumer Privacy Rights

Rights for Residents of Applicable States

If you are a resident of a state with applicable consumer privacy laws, you may have the following rights:

• To confirm whether we process your personal information.
• To access your personal information.
• To correct inaccuracies in your personal information.
• To delete your personal information that we have obtained.
• To receive a copy of your personal information in a portable and readily usable format.
• To opt out of the sale or sharing of your personal information.
• To opt out of the processing of your personal information for purposes of (i) targeted advertising or (ii) automated decision-making or profiling in furtherance of decisions that produce a legal or similarly significant effect on you.

If you live in a state that requires specific consent prior to processing your sensitive personal information for certain purposes, we will obtain such and you can withdraw your consent at any time.

Residents of applicable states may exercise the above rights by:

• Submitting a request at support@profmedservices.com 
• Calling our toll-free number at:

We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests. If we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process.

Response Timing and Format

We endeavor to respond to a consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We may require you to use your email address in order to perform such verification. We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests. If we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process.

You may only make a consumer request for access or data portability twice within a 12-month period. We will not discriminate against you for exercising any of your rights.

Response Timing and Format  

We endeavor to respond to a consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

Minors

Our Platforms are not intended for individuals under 18. We do not knowingly collect data from minors.

International Transfers

Information may be transferred and processed in countries outside of your residence. By using our services, you consent to these transfers.

Acceptance of terms

By using this website and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable information as set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use this site.

TCR

Consent to Receive Text Messages: By opting into text message communications from Profmedservices, you expressly consent to receive non-marketing and marketing text messages from us and our third-party providers, including messages sent by autodialer, to the telephone number(s) you provided us. This consent is not a condition of any purchase with Profmedservices. You acknowledge that your consent applies to receiving text messages as per your cellular plan, and such messages may incur charges depending on your carrier’s rates.

How to Opt-In: To receive text message alerts, updates, and communications from Profmedservices, you may opt-in through our website or mobile application by providing your phone number and agreeing to these terms. Your consent to receive text messages is fully voluntary and may be revoked at any time.

Click here to Subscribe SMS

Opt-Out and Support Instructions: You can cancel text message communications at any time by texting the word “STOP” to the sender. After you send the “STOP” message, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us. For assistance, text “HELP” for information on how to contact us.

Click here to unsubscribe the SMS

Registration with Texting Registries: Profmedservices commits to following the guidelines set by the Campaign Registry and adhering to industry standards for responsible texting practices. Our registration with texting registries ensures our compliance with TCPA and helps safeguard against unsolicited messaging.

Data Usage and Privacy: Messages may include but are not limited to updates, alerts, promotions, and information regarding our services. We respect your privacy and will never share or use your mobile number for any purpose other than required by the law. We take considerable steps to protect your information and ensure compliance with all applicable data privacy laws.

Liability: Profmedservices is not liable for delayed or undelivered messages as delivery is subject to effective transmission from your network operator.

Text Messaging Updates: This text messaging policy may be updated at any time without prior notice. Changes will reflect enhancements in our service offerings, legal and regulatory updates, and improvements in communication standards.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will take effect upon posting on our website.

Contact Information

For questions or concerns about this policy or your personal information, contact us at:

Email: privacy@profmedservices.com

Toll-Free Number: Toll Free (888) 585-4172, Phone (424) 329-6549, Fax (424) 268-9801

Address: 

436 W Colorado Street

Glendale, CA, 91204

This Privacy Policy reflects Profmedservices’ commitment to protect your privacy and manage your personal information responsibly.